HelpLine Specialist Test (Synergy)

Congratulations upon completing all the training material, including learning assets! Now it is time to take the HelpLine Specialist Test. Follow the instructions carefully. You will have 90 minutes to complete this test and 2 tries for each question. The passing rate is 88%. Please do not feel anxious as you can re-take the test as many times as necessary. If you do not pass, you have a chance to review any incorrect answers before taking it again. Reach out to Emma Escobar ([email protected]) if you have any questions. Good luck!